Increased customer satisfaction is sacrosanct when it comes to any type of business. A WhatsApp business account integrated with a chatbot helps businesses to connect with their customers promptly and regularly thus being able to achieve higher levels of customer engagement and increased conversions.
Before we jump into the WhatsApp chatbot, let us know about chatbot and its benefits.
A chatbot is basically an AI simulated computer program that is designed to interpret and process the user requests and give prompt and most-relevant answers. It can be programmed to give a voice message as well as a text message.
A chatbot first analyzes and identifies the intent of the user request.
To classify the user request and to send an appropriate response, it adopts three methods. This is where AI comes into play.
The texts are grouped and matched to pre-existing patterns through AI Markup language. When a match is found, the answer to that related pattern is sent across.
The user request text is converted into structured data. The NLU algorithm follows the entity, context and expectation concepts to find an appropriate match to the user query.
The NLP first converts the text input into structured data. A set of relevant words is converted into a token. The user emotions are processed (voice). The typo errors are checked before looking for the categories of information required by the user. The bot matches the tokens with the common phrases and picks the answer when it finds the near-relevant match.
During the conversation, the user will have to pick options from the text passed across to them. This is a guided conversation and the user’s next step will determine the response. The bots that follow a predetermined rule or a structure are the rule-based chatbots. These bots can be programmed to answer queries related to delivery status, transactions, business hours and services.
The conversational chatbots or the virtual assistants use the power of predictive intelligence and sentiment analysis to understand the context of user queries and provide more personalized conversations. They mimic the human voice and help businesses deliver a customized experience.
1. Prompt reply
In any business, it is not possible to be available to the customer 24*7 and reply to their messages instantly. But with chatbots, you can automate responses and get it delivered to the customers instantly. Also, you can be available to them 24*7.
2. Conversation starters
Bots can keep the customers engaged initially. This way you can offer recommendations and general information about your services and offers.
3. Manage customers
Businesses can manage customers during peak days or hours by automated responses without spending extra on additional manpower.
4. Directing leads
Through chatbots, you can direct the leads from customers to the relevant team for further engagement. For example in a real estate business, chatbots can identify the user queries for different projects and direct the users to respective project teams.
5. Increased conversions
By constant and instant customer engagement, chatbots help to decrease bounce rates and increase conversions.
WhatsApp Business API can be integrated with third-party tools to provide you with a WhatsApp Chatbot. Many third-party tools offer free services while some charge a monthly or annual subscription. WhatsApp provides insights to analyze the delivery of messages and user engagement.
Specially designed for medium and big enterprises, Messenger People offers end-to-end encryption and GDPR compliance in its message communication. It is easy to create chat texts here without knowing the basics of coding. This acts as a centralized customer message management platform for many other social media channels like Telegram, Facebook Messenger, Apple Business Chat, Viber including WhatsApp.
Benefits of Messenger People-
Drift offers free and premium chatbot services. Very beneficial for small and big enterprises alike, it has a host of features that will help you to engage customers and even book a meeting with them.
Benefits of Drift-
Like other chatbots, the AI Agent Bot also helps integrate AI-chatbots to your WhatsApp business account. It offers superior AI analysis to help you send personalized messages to user queries.
Benefits of AIAgentBot-
It is now easy to integrate chatbot with Whatsapp. Chatbots are essential for every business be it real estate, transportation, local services, or the hospitality sector. It will help enterprises boost their sales and engage the customers in meaningful conversations that can lead to conversions. Properly channel the possible user queries and your automated response will work wonders in converting leads into sales.
If your business needs WhatsApp chatbot integration, get in touch with us. We will help you integrate the best chatbot tool with your WhatsApp business account so that you can keep your customers queries resolved at all times.
When one wants to expand a business through an MLM plan or when one wants to join a leading MLM company for extra income, one would need information on the latest top MLM companies in the world. This will give them information about what makes these MLM companies successful and what are their compensation plans.
MLM (multi-level-marketing) plans are best when one wants to augment their income or improve their savings. Also, a business can reach greater levels of success if it follows any MLM model. An MLM plan in business ensures that your product reaches new people in a cost-effective way. A company will increase its product sales if it has a well-thought MLM plan that has a good compensation plan to pay to its distributors.
Let us see the top 5 MLM companies in the world-
Sales: US $ 8.4 billion in 2019
Amway Corporation, a Michigan-based MLM company became a household name in the US by selling a vast product line including home and personal care products, dietary supplements, and electronics. Its distributors are paid commissions on the sale of products and also on recruiting new members to its direct-selling model.
Amway was established in the year 1959 by Jay Van Andel and Richard DeVos as American Way Association (Amway). Its first product was a concentrated liquid organic cleaner. Since then, it has established its presence in over 100 countries.
The Amway products are not available in stores. They have to be purchased from distributors. Amway has earned a name for itself because of the quality of its products and its presence worldwide. 52% of its total sales were in nutrition and wellness products and 26% in beauty and personal care products.
Sales: US $ 8.3 billion in 2020
Market America was founded in 1992 by James Howard Ridinger and his wife Loren Ridinger. James is a former Amway distributor. At present, Market America is headquartered in Greensboro, North Carolina. Its products include household cleaning products, dietary supplements, water purifiers, jewelry, personal care products, financial management and custom websites.
Market America sells many products like auto care, electronics, water filtration systems and oral hygiene through affiliations with other outside companies that advertise and sell these products. The independent distributors are addressed as ‘UnFranchise Business Owners’ and they can also operate their online retail website. The distributors earn money through the sale of products and by bringing in new recruits.
Sales: US $ 5.57 billion in 2019
Avon Products was founded in 1885 by David. H. McConnell and is based in London, United Kingdom. Its main products are cosmetics, clothing and perfume. Initially started in New York, it first sold only perfumes and was registered as California Perfume Company.
Avon sells products in more than 100 countries. It shifted its headquarters to London in 2016. In 2019, Brazilian beauty company Natura purchased a 76% stake in Avon Products making it the world’s fourth-largest beauty company.
Avon Products operates training centers in some cities and they have a small retail section in which they sell skincare products. The main chunk of their profits comes from multi-level marketing in which they recruit Avon ladies and Avon men to do the direct selling of products.
There is ambiguity regarding Market America or Avon Products being the second largest direct-selling company worldwide.
Avon Products has already closed shops in France, Australia and New Zealand. Its sale is continuously dipping since 2014 and now it remains to be seen if the acquisition by Natura will infuse life to it.
Sales: US 4.89 billion as in 2018
Mark. R. Hughes is the founder of Herbalife Nutrition that has its headquarters in California, U.S.A. This multi-level marketing company sells weight management products, dietary supplements, personal care products and sports nutrition. It operates in 100 countries and has a network of independent distributors of about 4.5 million.
Herbalife’s first product was a protein shake, a weight management product. This Formula 1 protein shake is a soy-based meal replacement and even now remains the company’s best-selling product. In the USA, a member can join Herbalife as a member and get a discount on its products or join as a distributor to earn extra income. The members cannot sell products or are not eligible for rewards.
Sales: US $ 2.68 billion as in 2018
Nu Skin Enterprises is an American multi-level marketing company founded in 1984. It sells personal care products and dietary supplements. Its products are sold in more than 50 countries and it has about 1.2 million independent distributors.
It sells personal care products under its Nu Skin brand and dietary supplements under the Pharmanex brand. It also sells antiaging products under the ageLOC brand. It has its head office at Provo, Utah in the United States.
An MLM company succeeds when it has effective management of resources. An automated MLM software/website/app will help in organizing the downline and the payouts. MLM websites and apps help distributors in easy management of their sales and incomes. It also helps for easy communication between the distributors and their team leaders.
If you have any requirement for MLM software/website/app, you can count on us. We have the best website developer and designer who will design websites and apps that will help you in easy management of your MLM business.
The best way to grow your business and increase its brand awareness is to sell it through multi-level marketing (MLM) plan. Also called direct selling or network marketing, this type of plan succeeds when the members have a strong network and use it to join new members in the plan. This way, the products/services get sold and you reach a wide customer base. This MLM plan works when you offer attractive incentives and profits to the members.
Each MLM plan is structured depending on what a business wants to achieve and the product/service that it wants to sell. An MLM has many types. A business may want to achieve more customers, more product sales, target a specific location or group and so on. Based on this, the MLM type is decided.
The reason why MLM business is popular is that it offers a chance of income from top to the bottom of the tree. IN any MLM plan, you join as a distributor under someone. You start to enroll people under you. When the people under you make any sale, a small part of the profit gets distributed among the upline members. If the right people join under you, you are guaranteed a good income from your downline. The people under you also ensure the same and hence everyone is benefitted by it.
There are main 3 types of MLM plans-
The Binary MLM plan follows a tree-structure with two legs, usually termed as the right leg and the left leg. Only 2 people can be recruited directly under a distributor and the remaining goes under the downline. Usually, the two legs in the Binary MLM plan is known as the power leg and profit leg. New recruits are added in the power leg and the tree keeps growing. A new recruit is added to the profit leg to complete the binary structure. The profit compensation is distributed among the upline members.
This is the simplest MLM plan and allows distributors to add unlimited recruits directly below them. The distributor can keep adding newcomers and increase the width of his tree. The commission is distributed up to a fixed depth as previously decided. The process continues and schemes are made attractive by bonuses and incentives after reaching a specific level of frontline depth. This is most preferred for new MLMs as the concept is easy to explain for newcomers.
Also known as the forced matrix plan or the ladder plan, this MLM structure has a fixed width and depth as pre-decided by the company. Since the width is limited, the distributor has to drive more sales from his downline to enable profits. To qualify for the position and the forced matrix bonus in the Matrix MLM plan, the member’s downline team will have to complete their matrix and fill in all the required free positions. This type of plan is usually preferred by businesses that need people to purchase its products only once like RO filter, power bank and so on. Here a repeat purchase is generally not done by the members.
The rest of the MLM plans are derived from these 3 MLM types. A company can select the type of MLM that best suits their product and the business target they want to achieve.
This plan uses 3 child members under a single parent. Similar to the binary plan, a third leg is added usually to the left side here for sales support. During the time of payouts, 3 IDs are required for matching.
This plan is very popular now and is preferred by most of the newly formed MLM companies. It is very similar to the tri-binary plan, but the only difference is that binary matching is not essential to complete the tree. It is also called the X-Up Plan or Step-Up Plan.
This MLM plan grows in depth with recruits added one under the other. Also known as a monoline or linear compensation plan, here the distributor at the top of the hierarchy profits from every new user added downline.
Also known as the revolving matrix plan or the recycled matrix MLM plan, this constitutes a board with a member limit set by the company. The role of the member is to recruit other members in the downline. When the matrix is complete, the board is divided and the member now has to recruit new members to complete the new board matrix. He gets a commission for the completed board and has to pay to join the new matrix.
Also named as the Crowdfunding MLM, Donation Plan, Money Order/Cash Order Plan or the Help/Helping Plan, this is a give and take plan. A distributor receives help from his network/downline in the form of donations when needed. Or a distributor sends a gift directly to one member and receives gifts from many other members. So, some of the members receive multiple gift receipts from others. This is beneficial for people who lack financial resources for maybe initial startup, business diversification or some other purpose. In turn, when other distributors need money, all other distributors have to pool the money so that they help him. The Gift MLM plan is considered illegal in some countries.
In this plan, members recharge other people’s SIMs and DTHs. The bonus or incentive is received when a set number of transactions are completed. You also add new recruits to increase the network.
One of the popular MLM plans, the generation plan is also referred to as the repurchase plan or the gap commission plan. This involves the generation structure or the levels and members earn a certain income either on level completion or rank achievement. The level completion bonus is when a certain level in the tree structure is completed. The rank bonus is based on your performance and is mainly associated with how active your downline team is. The FMCG products generally follow the Generation MLM plan.
In a party MLM plan, the products/services are marketed through the arrangement of gatherings, parties, and social events. The host conducts the party inviting his family and friends and pitches the products to them.
The Hybrid MLM plan is a combination of two or more plans adapted to suit the business strategy and growth. Usually, the uni-level and binary MLM plans are combined to extract the strengths of both the plans.
This MLM plan also called the Stair Step Breakaway Compensation MLM Plan is based on a pre-decided volume of sales target that forms a step. When the distributor, with the downline team, completes the target/step, he is promoted to the next step or the higher level. The compensation is paid when the set target is complete. In this MLM plan, all strive for higher sales and better profits. While you move higher in the network, you better your income. Finally, those who earn higher or reach a threshold, breakaway and form part of another group within the MLM that aims for much higher income.
An MLM works well for businesses that lag behind in networking resources. MLM helps them to broaden their network and join new customers with the help of others. It also augments the income of its members.
An MLM works best when you manage the MLM tree structure and the payouts efficiently. The MLM software including the website and the app helps businesses to manage their MLM effectively. It fastens the calculations and helps in payout and member management.
If you are interested in MLM software, select the best MLM software development company near you that will design the software/website/app as per your MLM business requirement. After all, good MLM software will help you manage and increase your profits.
A game lover or not, many might have heard about video game live streaming. Of course, a hardcore gamer will know what it is. After all, watching a video game live streaming is what keeps them occupied other than playing games on their mobile, PC or Xbox.
Let us see what a video game live streaming is and its requirements.
A video game live streaming is wherein a gamer or creator records himself playing games on a device and streams it to a live audience on a game streaming platform through a game streaming software. Made popular in the 2010s, it has now become a global phenomenon with star gamers earning income from sponsors, donations, advertisements and subscriptions. The main highlight is the live commentary from the gamers that interests and entertains the audience.
Originally started on the online game streaming channel Twitch, it has now spread its wings to Facebook and YouTube.
The video game market is immensely huge and the gaming companies conduct online leagues and esports (online video game competitions) to attract users to download its games.
Here are the gaming industry statistics to help you understand the popularity of video game live streaming.
Desktop/laptop- You need at least an Intel i7 CPU, 8 GB RAM, 2.5 GHz, an SSD and many USB ports.
Gaming Device- PC, Xbox One, Laptop, Nintendo Switch, PlayStation 4, mobile device.
Camera- You can use a USB webcam or a digital camera for your live streaming.
Microphone- For good quality audio, it is better to use a condenser microphone that doesn’t pick up a lot of background noise.
Audio Mixer- This is to use multiple microphones and other audio sources. Ensure that your audio mixer has a number of inputs and also has an output to get the audio to the computer.
Software- A live streamer will need video streaming and switching software.
Internet Access- Get access to a wired network with at least an upload speed of 3-5 Mbps.
Streaming Channels- YouTube, Facebook Live, Twitch are famous video game live streaming channels where you will get people to watch your live streaming.
What is a live game streaming software?
A live game streaming software is actually a software encoder that converts the video input into a playable digital format and sends it across through the internet. Along with this they even help you to adjust the quality of your streaming through graphics addition, multiple-camera and multiple-audio switching. There is also live game streaming hardware available where the encoding takes place locally. But the software is widely used and popular.
A gaming streaming site is a channel or destination that broadcasts your live stream to an audience. The popular social media channels like Facebook, YouTube and Twitch act as video live streaming platforms.
Twitch by Amazon is a video live streaming service that is famous for game live streaming. It also broadcasts esports competitions, music, gaming-related talk shows, food, lifestyle and other creative content. Twitch has over 3 million monthly broadcasters and 15 million daily active users. With Twitch, a split-screen display allows you to see the streamer play and what they see or play on their monitor along with their audio. Users can purchase games through links with streamers receiving a commission on sales. The user can add comments and ask questions to receive answers in real-time. The live stream can also be saved to watch it at a later time. Twitch subscriptions allow users to watch the live streams ad-free and also support their favorite streamers.
Previously YouTube had designed a separate dedicated portal for gaming called the YouTube Gaming app in 2015. But since there was a lot of confusion regarding the main YouTube app and the YouTube Gaming app, it was decided to merge the two. The YouTube Gaming app closed down in May 2019 and the subscribers were shifted to the main app.
The Gaming page on YouTube is a treasure for gamers and creators with over 86 million subscribers. It has sections for trending game videos, top live streams, recommended gaming videos based on user subscriptions and history and top live games. There is also a section for the latest gaming videos from the user subscriptions. If any game becomes popular and has a significant presence on YouTube, a page is automatically generated for it and the algorithm decides the videos that have to go inside this page.
Twitch remains the most popular game streaming channel in the US and Europe whereas YouTube is popular in Asia and Latin America. But YouTube is carving its own identity in gaming and may soon take over Twitch’s dominance. The highlight reels and other shorter videos by game creators are catching up with the audience and also the esports leagues like the Call Of Duty League and the OverWatch League.
3. Facebook Gaming-
Launched in 2018, Facebook Gaming offers users access to live gaming streams, groups and instant games. Its active users increased by 234% in 2019-20. Popular in South East Asia, Facebook Gaming has seen a steady inflow of star streamers since 2019. When Microsoft closed its game streaming service, Mixer, in 2020, it collaborated with Facebook Gaming and gave its users an option to redirect to the Facebook platform.
This Chinese video live streaming service has recently acquired a 3 year exclusive right to broadcast League of Legends World Championship, Mid-Season Invitational and League of Legends All Star in China.
Half-Life TV covers Counter Strike: Global Offensive esports news and tournaments.
6. BIGO TV-
This live streaming service founded in Singapore is already popular in Thailand and has over 350 million users globally. It has obtained the 5th place in the worldwide streaming apps. It is now banned in countries of India and Pakistan.
7. Afreeca TV-
Any FREE broadCAsting or Afreeca TV available in South Korea is famous for its various esports leagues like the Afreeca TV StarCast League (ASL), Global Starcraft 2 League (GSL) and the Afreeca TV Battle Ground League (APL). IT is also known for the esports broadcast relay station like OverWatch APEX relay and the League of Legends Pro League Korean Relay.
The other popular video streaming services are Huya, DLive, Smashcast.tv and GosuGamers.
Sign up for Twitch to create your account. You get a stream key that links and streams to your profile from the free broadcasting apps (you have to use Twitch recommended apps). If you use a free broadcasting app like OBS, you have to enter the key here so that this app can communicate with your Twitch channel account to stream the game live. You have to select the source (specific window, entire screen), audio levels, stream quality, etc. Once the setup process is complete, click on the ‘Stream’ button and you are ready for the broadcast.
For live streaming from the Android mobile to YouTube, you have to download the YouTube app and create a live stream through the ‘Capture’ & ‘Go Live’ option. But this is possible only when you have at least 1000 subscribers and get access to mobile live streaming. Also, the first live stream may take 24 hours to be enabled. YouTube also gives the option to schedule a live stream.
NOTE: Use the Android phone’s ‘Do Not Disturb’ mode to avoid interruptions.
The video game live streaming is proof of the growing popularity of mobile games. If you want to join the bandwagon, now is your chance. If you have any game ideas in mind, let us know about it. We will help you transform it into an enticing, entertaining and exciting game through our expert game developer team.
With the popularity of online casino games soaring, it takes a while for a rookie to transform into a seasoned player. Casino games are fun when you learn the intrinsic and then start to bet.
The online casino games are a great way of learning for beginners. You can start with the free online casino games first till you get a grip on it.
Here we have listed the best 5 easy casino games for beginners-
A game of chance, a game of luck, the slot machine is the easiest casino game with nothing to learn or trick. You have to just click on the spin button. The set of reels is populated with symbols. The win is calculated by the new combination of symbols on the reels after the spin is complete. The slot is called by different names like fruit machines, pokies, video slots or the one-armed bandits.
Again Roulette is another simple casino game that has the roulette table consisting of the wheel and the betting layout. The bets are called by placing money or casino coins on the betting layout prior to the outcome of the spin. The roulette wheel is spun in one direction, while the ball is spun in the opposite direction around a circular track consisting of numbers written on red and black slots. The ball comes to rest on any of the numbered slots after passing through deflectors. The bet types are many and can be placed on a single number, adjacent numbers, color, even or odd, column, or a range.
A simple straight-forward card game, blackjack or 21 is where the players are playing against the dealer. The card deck sans the joker will have a number value. Each player including the dealer gets two cards. The aim of the players is to get their card value close to 21 but not over 21. They have to get their card value higher than the dealer but not over 21 to win. The player or the dealer whoever gets the closest to 21 points wins the game. Also, if any of them gets a blackjack combination which is that one card has to be a king, queen or jack and the other an ace, they win 3:2 or 6:5 whatever the casino decides. This is a simple and exciting casino game that is easy for beginners.
This is a 5 card game where you win for different combinations of numbers and suits like the Jacks or better, 2 pair, 3 of a kind, straight flush, full house, flush, 4 of a kind, and the royal flush. Here, instead of placing a bet with a few other players, you play single player in front of a screen. The payouts for all the winning combinations are listed beforehand. If the displayed 5 cards have any winning combination you win the bet. You can discard unwanted cards to get fresh ones and hope that you increase your chances of making winning combinations.
Also called the 7-11, this is a game where you bet on the outcome of two dice roll. Two dices are needed here and the act of rolling the dice is called shooting. During the game, you place bet on the shooter or against the shooter. Each round in craps starts with the come-out roll. If the shooter rolls a combination of 7 or 11 (called natural), he gets to roll again. If the player rolls out combinations of 2, 3 or 12 (called craps), he loses but gets to roll again. If the shooter rolls a 4, 5, 6, 8, 9 or 10, that value becomes the point. Once these numbers are rolled, a button gets turned ON. If the shooter gets a 7 combination in the first chance itself, then 7 is their friend. But if a player rolls 7 when the button is ON, they lose. Bets are placed on the dice roll combination. The field is when you bet for the dice to roll a 2, 3, 4, 9,10, 11 or 12. The other bets are the pass line, don’t pass, come, don’t come, big 6, any 7, any craps and so on.
While the Craps seems a bit complicated, it is easy to understand if you leave the betting part. Once you get to know the game, you gradually learn the betting aspects of it. The slot machine, roulette and the blackjack are simple games based on luck.
If you have any casino games in mind, come to us. We are a mobile game development company that has expertise in designing and developing online casino games that keep the players completely hooked to it.
Yes, Farmville is shutting down.
It is permanent closure for the most popular game on Facebook, Farmville. Come 31st December 2020 and Farmville will not be available on Facebook or the Play Store.
Farmville uses the old technology Adobe Flash that will no longer be supported by browsers and Facebook.
The creator of Farmville, Zynga announced in a blog post that since Adobe will stop distributing and updating Flash Player for all web browsers, Farmville will be directly affected by this step. Also, Facebook will stop supporting Flash games on their platform from 31st Dec 2020.
Since its launch in 2009, Farmville on Facebook has captivated the game lovers’ attention due to its concept. But it wasn’t unique, to begin with. Its concept was heavily borrowed from the games Green Patch and Slashkey’s Farm Town. Zynga, Farmville’s creator had a massive user base and it used cross-promotions and ads to fuel the initial curiosity.
Six months after the game’s release it had 73 million monthly active users. By July 2011, it had reached 750 million. Farmville even partnered with Microsoft Bing, McDonald’s, and American Express including a promotion for Lady Gaga’s Born This Way album.
Farmville earned good money through its in-app purchases. Its ‘Invite Friends’ feature helped it to grow its user base substantially. But it had its own shares of criticism too. Its parent company Zynga started the trend of user permission to access their data. Of course, the collected data was effectively analyzed and used to its advantage.
The in-app purchases will be available until 17th Nov 2020. After this, neither payments will be accepted nor will refunds be processed. It urges the players to use any pending credits before 31st Dec 2020. It is also working on some in-game activities to make the players remaining time on Farmville memorable. Also, it is offering a Bonus Package to players who want to migrate to Farmville 2: Tropic Escape before 31st Dec 2020.
NOTE: Only Farmville will be discontinued on 31st Dec 2020. The Farmville 2: Tropic Escape, Farmville 2: Country Escape will continue both on the web browser and mobile. Also, Zynga has plans to launch Farmville 3 on the mobile soon.
If you have a unique gaming idea, get in touch with us. We translate your ideas into immersive games using the best 2D/3D graphics, advanced technologies, clean coding and seamless integration techniques. As a reliable mobile game development company, we encourage people to share their ideas so that we can transform them into a thrilling gaming experience.